<p>At Fluent, we understand that plans can change. Our cancellation and amendment policy ensures clarity and fairness for all our guests:</p><h5>Cancellations:</h5><ul><li><strong>Up to 30 Days Before Arrival</strong>: Full refund, no penalty.</li><li><strong>14-30 Days Before Arrival</strong>: 50% of the total stay amount will be refunded.</li><li><strong>7-14 Days Before Arrival</strong>: 25% of the total stay amount will be refunded.</li><li><strong>Within 7 Days of Arrival</strong>: No refund (100% of the total stay amount forfeited).</li></ul><p> </p><hr /><h4> </h4><h5>Refund Details:</h5><ul><li>Refunds will only be issued to the original payment method.</li><li>Banking fees and charges will be deducted from the refund amount.</li><li>Please allow up to 14 business days for the refund to reflect in your account.</li></ul><p> </p><hr /><h4> </h4><h5>Amendments:</h5><p>Requests to amend your reservation will be reviewed on a case-by-case basis. Please note:</p><ul><li>Rates for amended dates may vary based on availability and seasonal pricing.</li></ul><p> </p><hr /><h4> </h4><h5>External Bookings:</h5><p>For reservations made through third-party platforms (e.g., Booking.com, Airbnb, or Expedia), the cancellation and amendment policies of the respective provider will apply. We recommend reviewing their terms at the time of booking.</p><p>For further assistance or clarification, please contact our reservations team.</p><p>Thank you for choosing Fluent, and we look forward to hosting you!</p>