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<p><strong>Car Registration:</strong></p>
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<p><em>Please note that Guest access will not be permitted without valid identification – ID or Passport to match that of the reservation</em></p>
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<p><strong>Terms &amp; Conditions of your stay at a Fluent hosted apartment</strong></p>
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<li>Check in time runs from 3pm on the day of arrival. Guests are expected to contact in advance, should they intend to Check in after 20H00 on the day of arrival.</li>
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<li>Check out time is up until 10am on the day of departure. Guests are expected to inform FLUENT at least 2 hours prior to 10am, should they intend on extending the duration of their stay. Guests checking out after 10am may be penalized.</li>
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<p><strong>INCLUSIONS &amp; EXCLUSIONS</strong><br><strong>Includes:</strong>&nbsp;Accommodation within a serviced apartment only. Basic cleaning every two days<br><strong>Excludes:</strong>&nbsp;Any additional charges or extensions of stay</p>
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<p><strong>TERMS AND CONDITIONS:</strong></p>
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<li>By completing the registration process, the guest confirms their authority to act on behalf of all individuals in their party. The guest accepts full responsibility for any damages or additional charges incurred during their stay and agrees to ensure compliance with these Terms and Conditions.</li>
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<li>All accommodation fees and incidental charges, including applicable VAT, must be paid in full by the time of departure unless prior arrangements are confirmed with Fluent’s management. Outstanding balances must be cleared before checkout.</li>
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<li>Forgot something? We’ll make every effort to contact you using the details provided during registration. Unclaimed items will be held for one month before being donated or discarded. Guests can request courier services for returns at their expense.</li>
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<li>Fluent reserves its right to admit any guests and furthermore retains the right to have any guest/s removed whose behavior impacts negatively on the property, other Guests and/or staff, without the possibility of return of funds.</li>
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<li>Fluent is not liable for any injuries, illnesses, loss, or damage incurred during your stay, regardless of cause. This includes incidents involving negligence, third-party actions, or unforeseen circumstances. Guests use all facilities at their own risk.</li>
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<li>Smoking within the building whatsoever, including on the balcony of an apartment is not permitted, and breaking the house rules will result in a R5000 fine, payable immediately.</li>
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<li>Your well-being is our priority, but Fluent cannot accept liability for illnesses contracted during your stay. Use of amenities, including swimming pools, is strictly at your own risk.</li>
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<p><strong>Pool Rules:</strong>&nbsp;Children under 12 must be supervised by an adult. The Pool Area will be locked between 10 pm and 6am daily<br>8. Please respect your neighbors. No Parties. No Events. No loud noise after 10pm<br>9. No more than 2 visitors per unit/apartment at a time. Visitors are not allowed to sleep over, and should leave the property by 10pm<br>10. All legal matters will be governed by the jurisdiction of South African courts. Fluent reserves the right to escalate disputes to the Supreme Court if necessary.</p>
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